About DAC

What is the DAC?

The Distributor Alliance Council (DAC), formed in 1990, is a forum for Nortel authorized distributors. The DAC is a partnership between distributors and Nortel working to leverage the powerful synergy across Nortel’s enterprise portfolio.

Independent community that leads with one voice to gain product and service improvements
Addresses strategic movement in the marketplace, operational and logistical issues, and key technical information
700+ individual members representing over 100 Nortel partners
Bi-annual conferences provide a forum for new product presentations, workshops, demos, and task force sessions

Structure and Governance

The DAC is governed by Nortel distributors through an Executive Steering Committee (ESC) with Nortel executive sponsors providing support. Specific issues are handled by separate task forces, focusing on product, operations, and marketing topics.

Our Mission

To provide a forum to identify areas of common interest and concerns for the purpose of improving Enterprise products and services as well as Nortel and Distributor processes. Issues, recommendations and requests coming from the DAC will receive top priority within Nortel. This will result in improved product performance, operational effectiveness, technical support and Distributor-Nortel relations and profitability. Ultimately this will result in increased customer satisfaction.

Goals

Influence Nortel on product and process issues, and enhance distributor training

Facilitate the convergence of voice, data, video, and wireless

Facilitate information sharing

Work with global counterparts in Europe, Asia, and Latin America

The Website is not a contract. The statements set forth in this website are for informational purposes only and should not be construed as the basis of a contract between a viewer and this organization. While every effort will be made to insure accuracy of the material stated herein, the DAC organization reserves the right to change any provisions listed in this website, including but not limited to any material viewed on this site, without actual notice to individuals or members. Every effort will be made to keep members advised of such changes.